Assessment & Research

Training and Development

Training and Development opportunities

Division-wide training opportunities for assessment will be coming soon.
Webinars by Student Voice are offered during the fall semester.

Vocabulary

1.Assessment - a systematic practice of inquiry that informs our decision-making

2.“Dashboard indicators”  or “DBI’s” - quantities that reflect the status of an organization; i.e. number of students served; number of office visits; rank services used, etc.

3.Learning outcomes – what are the intended changes in attitude, behavior, skills or knowledge among students who participate in the program/service

4.Needs assessment - a method to ascertain the perceived lack of service; also may be seen as a method to inform clients of services they may not know about

5.Qualitative - focus groups, case studies, interviews, ethnographies; methodologies that rely upon the researcher’s skill and/or relationship with respondents to elicit data

6.Quantitative - survey results;  dashboard indicators; relying upon numerical or statistical methods to objectively measure usage, perceptions or impact

7.Satisfaction survey - soliciting feedback regarding a person’s perception of usefulness of or satisfaction with the service or program

8.Unobtrusive measures - accessing data through means other than asking students outright (gpas, headcounts, etc)